Terms and Conditions

Last updated: 20 September 2026

This English translation is provided for convenience only. The German version is the legally binding text.

• 1. Scope
• 2. Conclusion of Contract
• 3. Services
• 4. Client Obligations
• 5. Fees and Payment
• 6. Acceptance
• 7. Rights of Use
• 8. Third-Party and AI Services
• 9. Warranty
• 10. Liability
• 11. Confidentiality and Data Protection
• 12. Term and Termination
• 13. Final Provisions

1. Scope

1. These General Terms and Conditions ("Terms") apply to all contracts between TechBytes Insights, owner Zakir Meer, Krokodilweg 50, 70499 Stuttgart, Germany (the "Provider") and its clients (the "Client") for consulting, digitization, automation and software development services, including the development, publication and maintenance of web and mobile applications.
2. The Provider's services are directed exclusively at entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law.
3. Deviating, conflicting or supplementary terms of the Client only become part of the contract if the Provider has expressly agreed to them in writing.
4. The purchase of books and apps under the Parallel Pages brand is governed by the separate terms at parallelpagespress.shop or of the respective app store platform.

2. Conclusion of Contract

1. Offers by the Provider are non-binding unless expressly designated as binding.
2. A contract is concluded when the Client accepts an offer in writing (including by email) and the Provider confirms it, or at the latest when the Provider begins performance.
3. The specific scope of services follows from the respective offer or service description. Subsequent changes or extensions require a separate agreement.

3. Services

1. The Provider renders consulting and development services in accordance with the state of the art and with the diligence of a prudent businessperson. Unless a specific result (work) is expressly agreed, the Provider owes the performance of the service, not a particular economic outcome.
2. The Provider may use subcontractors and vicarious agents to perform the services.
3. Dates and deadlines are only binding if expressly agreed as binding in writing. Delays caused by missing or late cooperation of the Client extend agreed deadlines accordingly.
4. When publishing apps in app stores (e.g. Google Play, Apple App Store), approval is subject to the guidelines and decisions of the respective platform operator. The Provider owes proper submission, not approval by the platform operator.

4. Client Obligations

1. The Client provides the Provider with all information, data, content, access and contact persons required for performance in a timely manner and free of charge.
2. The Client ensures that the content it provides does not infringe third-party rights and indemnifies the Provider against third-party claims in this respect.
3. The Client is responsible for backing up its own data unless otherwise agreed.
4. For accounts with third-party providers (e.g. app store developer accounts, hosting, domains, AI services), the Client is the contracting party of the respective provider and bears the associated costs unless otherwise agreed.

5. Fees and Payment

1. Fees are as set out in the respective offer. Unless otherwise agreed, services are billed on a time-and-materials basis at the agreed hourly or daily rates.
2. All prices are in euros. Pursuant to § 19 UStG, no VAT is charged or shown (small business regulation).
3. Invoices are due within 14 days of the invoice date without deduction. For larger projects the Provider may request instalment payments according to project progress.
4. In the event of late payment the Provider may charge statutory default interest and withhold further services until payment is received.
5. Travel expenses and disbursements are invoiced separately if agreed with the Client in advance.

6. Acceptance

1. Where a work-contract deliverable is agreed, the Client declares acceptance within 14 days of completion or notifies the Provider in writing of any material defects.
2. The deliverable is deemed accepted if the Client does not report material defects within this period or puts the deliverable into productive use.
3. Immaterial defects do not entitle the Client to refuse acceptance.

7. Rights of Use

1. Upon full payment of the agreed fee, the Client receives a simple, perpetual and territorially unrestricted right to use the work results created for it for its own business purposes. Any further grant of rights (e.g. source code handover, resale) requires an express agreement.
2. The Provider remains entitled to use general know-how, methods, tools and reusable program components that do not contain client-specific information for other projects.
3. Open-source components are subject to their respective licence terms, which will be named to the Client on request.
4. The Provider may name the Client as a reference after completion of the project unless the Client objects.

8. Third-Party and AI Services

1. Services may involve the use of third-party services, in particular cloud, hosting and AI services (e.g. language models). These are subject to the terms and availability of the respective providers, over which the Provider has no influence.
2. Output of AI-based systems may be incorrect, incomplete or imprecise. The Provider designs such systems in accordance with the state of the art but gives no warranty for the factual accuracy of individual AI-generated outputs. The Client remains responsible for reviewing and using the results in its business operations.
3. The Client is responsible for ensuring that the processing of its data by third-party services used is compatible with the legal and contractual requirements applicable to it.

9. Warranty

1. For work-contract deliverables, the Provider remedies defects reported within twelve months of acceptance, at its option by rectification or replacement. If subsequent performance fails twice, the Client may reduce the fee or withdraw from the contract.
2. No warranty is given for defects resulting from changes by the Client or third parties, from non-agreed operating conditions, or from changes to third-party services and platforms (e.g. app store guidelines, operating system updates, API changes).
3. For services (in particular consulting), no warranty is given for a particular economic outcome.

10. Liability

1. The Provider is liable without limitation for damages resulting from injury to life, body or health, for damages caused by intent or gross negligence, and under the German Product Liability Act.
2. In the event of a slightly negligent breach of material contractual obligations (cardinal obligations), liability is limited to the foreseeable damage typical for the contract, and at most to the fee agreed for the respective order.
3. Otherwise, liability for slight negligence is excluded. This applies in particular to lost profit, unrealised savings and indirect damages.
4. For loss of data, the Provider is liable only to the extent that the loss would also have occurred with proper and regular data backup by the Client.

11. Confidentiality and Data Protection

1. Both parties undertake to treat all confidential information of the other party obtained in the course of the cooperation as confidential and to use it only for the purposes of the contract. This obligation survives termination of the contract.
2. Where the Provider processes personal data on behalf of the Client, the parties conclude a data processing agreement pursuant to Art. 28 GDPR.
3. Information submitted via the contact form on this website is stored and processed solely for the purpose of handling the enquiry.

12. Term and Termination

1. Project contracts end upon delivery of the agreed services. Continuing obligations (e.g. maintenance, support) may, unless otherwise agreed, be terminated by either party with one month's notice to the end of a month.
2. The right to extraordinary termination for good cause remains unaffected.
3. If the Client terminates before completion of a project, the services rendered up to that point are to be paid for.
4. Terminations must be in text form (e.g. email).

13. Final Provisions

1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
2. Place of performance and exclusive place of jurisdiction for all disputes arising from the contractual relationship is, to the extent legally permissible, the Provider's registered office.
3. Amendments and additions to the contract must be in text form. This also applies to any waiver of this text-form requirement.
4. Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provision applies in place of the invalid provision.

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